Shipping Policies:
WE ARE PROUD OF OUR MISSION: LOW PRICE & HIGH QUALITY CAN CO-EXIST!!
- Depending on types of products purchased, all shipments are made via FedEx Ground, UPS Ground or United States Postal Service with delivery confirmation. 95% of our orders will be shipped within 24 hours (Monday - Friday).
- All orders will be shipped via U.S. Postal Service, FedEx or UPS. When shipment is completed, we will send email notification to our customers including tracking number for your order. All orders can be tracked from the link provided in the shipment confirmation email.
- Overnight shipping is NOT accepted for any order receive after 10 am MST
- International shipment will be via USPS Global Small Packet Airmail (around 4-7 days) FedEx or UPS Expedite. Actual transit time does fluctuate.
- (All mail transit time stated above is best estimated but not guaranteed.)
Wrong Address Problems:
If the address you gave us has any mistake causing the package to be undelivered, we will send your purchase again but shipping will then be charged again.
Return Policy:
At Ashroti.Com, you always enjoy a 14-day Money Back Guarantee. You may return most items sold by Ashroti.Com within 14 days of delivery for a full refund for ANY REASONS. Whether the product is defective, seems defective, or that you change your mind and simply do not like it, you are welcome to send it back to us for an exchange OR a FULL REFUND. Please note the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.
Return Method
Please include your original invoice with your return order. Please include a brief note on the invoice if you have any additional information that you would like to provide.
To return your order, simply send your invoice and the return item(s) to:
Attn: Returns Center
Ashroti.Com
P.O. Box 22
Phoenix, AZ 85001-0022
USA
It may take up to 10 business days to process your return after we receive your product. |